| Contents | |
|---|---|
| Paper and paper issues | Which Paper Should I Use ? Experiencing Paper jams? Click here for information |
| Ink printer advice and information | Important information and advice for buying Ink-based printers. |
| Office printer advice and information | Important buying advice and information for Laser printers |
| Do dot matrix printers still exist? | Are dot matrix printers still available? Are they a viable alternative? |
| What is a SOHO laser printer? | Personal printers, and a comparison compared to office printers |
| Is my printer worth anything? | Have an old printer? Don't know what to do with it? |
| About Lasertecs | Who are Lasertecs, and how can we provide you the best service? Find out about us here. |
Quick Links to relevant sections:
Our Company
Committed to Value for Money
On-Site Repairs
Fixed Price Repairs
Preventative Maintenance
Refurbished Printers
Get a Quote for Repair
Our Company
With our combined 20 years of experience, and with a large stock of spare parts and consumables, a high proportion of our calls are solved first time. In fact, if we cant fix your printer on the same day, we can provide a temporary replacement free of charge, while we get your printer back on its feet..
We are an Australian owned and operated company with full nationwide coverage.
The Lasertecs commitment to provide quality and reliable service has allowed us to achieve significant growth in our business.
This has given us the foundation to undertake a further expansion into other areas of service and support in the I.T. industry. We now support computer networks, Website development and offer a range of installation and training services, including Microsoft and MYOB Accounting Systems.
At Lasertecs it is of utmost importance to us that we maintain our focus on you, our customer in providing our core business of service and repair of laser printers and computers. We also sell hardware, software and printer supplies, which can now be obtained On-line, hassle free.
The Lasertecs strength is in the simplicity of our focus on printer service and computer repairs. Other services flow on from these core services and enables us to react quickly to the needs of our customers and our alliance partners.
We are committed to offering value for money
We feature fixed price labour rates for both our on-site and workshop repairs.
We are committed to employing world's best practices and have achieved the first step in our quality journey by achieving quality certification under the ISO 9000 standard.
Your uptime and satisfaction is our primary concern.
Our commitment to staff training and training materials, together with a large stock of spares means that a high proportion of our calls are solved first time, same day resolution.
On-Site repairs.
Lasertecs service all areas for printers On-site. We service most brands of printers and our trained technicians carry most commonly used parts.
Fixed Price Repair
Take advantage of our excellent rates, no hourly fees or travel time charged. (Metropolitan area, most models.) Prices quoted are GST inclusive, includes call out fee, travelling and unlimited time on your site, with parts, the only extra, if required. Log a call on-line or ask for a quote first.
Preventative Maintenance
Preventative Maintenance saves time and money. Reduce down time. Have Lasertecs service your printers before they break down. The Lasertecs Printer Protection Program is complete, regular and guaranteed. Talk to us about our All-inclusive Maintenance Agreements and Pay Per Print options that save you money and hassles. From only $.008 per page, no more to pay.
Refurbished Printers - The Green Alternative
Let our Professional Technical Staff make your printer new again. We take pride in recycling and refurbishing printers for resale. Lasertecs have a range of used and refurbished printers in excellent condition, all with on-site parts and labour warranty. Trade-in or upgrade at less than half the price of a new laser printer.
Get a Quote For Repair!
Repair or Replace, is that the Question? Let us quote on the repair and you can decide to repair or replace, based on facts. When you add up the cost of installation & training of new machines, often the most economical way is to fix the printer or the computer you already own.
Our fixed price Quote means that you will know exactly what the cost will be. The small Quotation Fee is refunded to you if you proceed with the repair. And, LaserTecs Green could help you, help the environment by reducing the tons of carbon created in producing new laser printers. You can either log a service call or submit a query through the links in the navbar above (log a service call and contact us, respectively)
Pre-Pay quote Fee $35.00, refunded if you proceed with job.
